Membership Renewal Processes since February 19, 2018
With the launch of our new website on Feb 19, 2018, we are no longer using PayPal as our payment management system. Unfortunately as it comes time to renew again this year you will have to sign up once more. We now use Stripe which offers the same security but with more flexibility when you wish to change something or if TAC needs to change rates. This means that effective from February 19, 2018 EVERYONE will now need to renew again via our new website and use Stripe at check out. Anyone who was on continuous renewal previously using PayPal, this has been stopped by TAC so PayPal will not be able to take your payment. You will need to sign up again this time using Stripe to be automatically re-entered into continuous renewal for payment.
We offer a number of options for your membership renewal including a continuous renewal process when you pay by credit card. In addition we are offering a reduction of $5 per year in rates if you opt for a two (2) year membership. (Please note that if you take out a 2 year membership and you also choose a journal subscription or ATLS option then you must also sign up for 2 years for each of those as well).
Remind Me How I Renew Again?
To renew you need to login into the TAC website (top right hand corner in red where it says Log In) using your username (your email) and unique password. If you have forgotten your password there is an option to have a new one sent to you. Then you will need to click on “Membership Application” from the Membership Menu. Choose what type of membership you are signing up for and proceed to check out.
Continuous Renewal Program
We have often heard from members that their membership has lapsed because they have forgotten to renew by the expiry date. We have also heard how annoying it is to get multiple reminders to renew. This is why we have implemented a “continuous renewal” process for all eligible Members and Affiliates who pay by credit card using Stripe from the TAC website or mail in their credit card information to the TAC office.. So what does this mean? It means you will no longer have to remember each year to renew by your expiry date.Frequently Asked Questions and Answers Regarding Continuous Renewal
What is continuous renewal?
The TAC “continuous renewal” process is a method that allows for automatic renewal of your membership on its expiry date if you pay via credit card or Interac using Stripe on-line through the TAC website, or if you mail in your credit card information directly to the TAC office for processing. Once you have initially joined or renewed your membership, Stripe will automatically charge your credit card or debit your account at the selected membership interval (i.e. every one or two years) on your expiry date. With this worry-free feature, your membership benefits will continue without interruption.
How do I sign up?
Signing up is very easy! The next time your membership is ready for renewal:
Beginning with your next renewal, Members or Affiliates who are eligible for this service and who complete their membership online are automatically included in the Continuous Renewal Program via Stripe. At your next renewal interval your payment will automatically be deducted. You do not have to do anything further.
If mailing your membership using the printed membership /renewal form and providing your credit card information, the membership will be processed via the online system and “automatic renewal” will be implemented. (This cannot be implemented for anyone sending a manual cheque).
On your next renewal date depending on the membership term selected (one or two years); TAC will renew your membership via Stripe using the credit card or debit information provided.
- If your credit card information or expiry date changes, be sure to let Stripe know.
Can Automatic Renewal be cancelled?
Yes it can! You can “opt out” of this program if you wish at the end of any membership year by contacting the Executive Director by email or phone or sending a note to the TAC mailing address. Cancellation of automatic renewal may be completed by submitting a written request to TAC via email, phone or Canada Post a minimum of seven (7) days prior to your membership expiry date. TAC will provide you with notification by the email that you have provided on your file,of the impending automatic renewal of your membership at thirty (30) days and fifteen (15) days prior to your unique renewal date. Should you opt out and then wish to “opt back in” for the automatic renewal process in a future year, you will simply have to notify the Executive Director to reinstate the process.
Unfortunately once we process the payment, refunds will not be issued for automatic renewal of membership fees if the member has not contacted the Executive Director seven (7) days prior to the membership expiry date to cancel automatic renewal.
Does TAC store my Credit Card information?
No. TAC does not store your credit card information in our database nor in any record held at the TAC office. All credit card information is explicitly stored with the credit card processing company, Stripe. Stripe is PCI compliant and meets all industry standards in ensuring the security of the financial information of our Members & Affiliates. TAC does maintain a record of those participating in the program via your unique membership ID number and your contact information.
Who is NOT eligible for Continuous Renewal?
The following categories of Affiliates are not eligible for continuous renewal:
Medical Residents, Students (Medical, Nursing, Allied Health or other- anyone who pay $50.00/yr)
Retired & Not Working ($50.00/yr)
These Affiliate categories of members will receive a reminder notice by email when renewal date is approaching and can still choose to pay on-line or manually using credit card or Interact. Their registrations will be processed but they will not be entered in the automatic renewal process.
Optional Two (2) Year Membership Discount
We appreciate your membership with TAC. As an incentive to stay with us we are offering a discount on membership dues of $5.00 per year for those who wish to sign up for a minimum of two (2) years.
Membership is Taxable within Canada
The benefits of a TAC membership meet the threshold set by the rules of the Canada Revenue Agency (CRA) which therefore obligates us to collect the appropriate level of tax (either GST or HST) calculated according to the province in which you live. These fees will automatically be calculated when you register online from the TAC website. For those who wish to mail in their membership registration form, there is a handy tax calculation table included with the form to include the appropriate tax fee.
Note: These taxes are not applicable to Affiliates with an international address of residence.
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