VISION:  Improve the lives of all those affected by or at risk of traumatic injury.

We are Implementing Some New Membership Registration Processes

We are implementing some new membership registration processes that are designed to assist you in your annual renewal by making the registration process easier to remember each year. In addition we are offering a reduction of $5 per year in rates if you opt for a two (2) year membership.

Continuous Renewal Program

We have often heard from members that their membership has lapsed because they have forgotten to renew by the expiry date. We have also heard how annoying it is to get multiple reminders to renew.  Starting now, we are implementing a "continuous renewal" process for all eligible Members and Affiliates  who pay the fees using PayPal from the TAC website or mail in their credit card information to the TAC office.  So what does this mean?  It means you will no longer have to remember each year to renew by your expiry date.

Frequently Asked Questions and Answers Regarding Continuous Renewal

What is continuous renewal?

The TAC "continuous renewal" process is a method that allows for automatic renewal of your membership on its expiry date if you pay via credit card or Interac using PayPal on-line through the TAC website, or if you mail in your credit card information directly to the TAC office for processing. Once you have initially joined or renewed your membership, TAC will automatically charge your credit card or debit your account at the selected membership interval (i.e. every one or two years) on your expiry date. With this worry-free feature, your membership benefits will continue without interruption.

How do I sign up?

Signing up is very easy! The next time your membership is ready for renewal:

Beginning with your next renewal, Members or Affiliates who are eligible for this service and who complete their membership online are automatically included in the Continuous Renewal Program which will start 12 months later.  You do not have to do anything further.

If mailing your membership using the printed membership /renewal form and providing your credit card information, the membership will be processed via the online system and “automatic renewal will be implemented.  (This cannot be implemented for anyone sending a manual cheque).

On your next renewal date depending on the membership term selected (one or two years); TAC will renew your membership using the credit card or debit information provided. 

  • If your credit card information or expiry date changes, be sure to let TAC  know by emailing exec.director@traumacanada.org or  calling 1-855-403-54631-855-403-5463 FREE (toll free in North America).

Can Automatic Renewal be cancelled?

Yes it can! You can "opt out" of this program if you wish at the end of any membership year by contacting the Executive Director by email or phone or sending a note to the TAC mailing address. TAC will provide you with notification by email (that you have provided on your file) of the impending automatic renewal of your membership at forty-five (45) days and fifteen (15) days prior to your unique renewal date.  Should you opt out and then wish to "opt back in" for the automatic renewal process in a future year, you will simply have to notify the Executive Director to reinstate the process.

Unfortunately once we process the payment, refunds will not be issued for automatic renewal of membership fees if the member has not contacted the Executive Director seven (7) days prior to the membership expiry date to cancel automatic renewal.

Cancellation of automatic renewal may be completed by submitting a written request to TAC via email, phone or Canada Post a minimum of seven (7) days prior to your membership expiry date. 

Does TAC store my Credit Card information?

No. TAC does not store your credit card information in our database nor in any record held at the TAC office.  All credit card information is explicitly stored with the credit card processing company, Moneris or through PayPal.  Both these organizations are PCI compliant and meet all industry standards in ensuring the security of the financial information of our Members & Affiliates.  TAC does maintain a record of those participating in the program via your unique membership ID number and your contact information.

Who is NOT eligible for Continuous Renewal?

The following categories of Affiliates are not eligible for continuous renewal:

 Medical Residents, Students (Medical, Nursing, Allied Health or other- who pay $50.00 annually)

Retired & Not Working ($50.00)

These Affiliate categories of members will receive a reminder notice by email when renewal date is approaching and can still choose to pay on-line or manually using credit card or Interact. Their registrations will be processed but they will not be entered in the automatic renewal process.

Optional Two (2) Year Membership Discount

We appreciate your membership with TAC. As an incentive to stay with us we are offering a discount on membership dues of $5.00 per year for those who wish to sign up for a minimum of two (2) years. Unfortunately automatic renewal is not available for this option with our existing software at present.

Membership is Taxable within Canada

The benefits of a TAC membership meet the threshold set by the rules of the Canada Revenue Agency (CRA) which therefore obligates us to collect the appropriate level of tax (either GST or HST) calculated according to the province in which you live. These fees will automatically be calculated when you register online from the TAC website.  For those who wish to mail in their membership registration form, there is a handy tax calculation table included with the form to include the appropriate tax fee.

Note: These taxes are not applicable to Affiliates with an international place of residence.

 

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